Comment by kgdiem

I dread the idea of social commerce and the like eclipsing individual apps because the support experience from these companies is already so poor. I can't even imagine what fresh hell could eclipse the walled garden (social media) inside of the walled garden (app stores).

I tried to sign up for Facebook to make a business page and was instantly banned for no reason. My appeal was denied after uploading a picture of myself. It just doesn't make sense from a consumer or SMB perspective to continue to promote this path but most can't afford not to participate.

Funnily enough though, on New Years Eve 2023 I was talking to a few people about a website that I'd made. The only criticism that I received was that there was no app... it is a one-time-use experience that takes less than 5 minutes, then you never have to use it again except to check order status.

But -- going back to "most can't afford not to participate" -- as I write this I figure that I might as well relent, make the app and start checking into the possibilities with social commerce as to not be left behind screaming about an open internet.