Comment by smallerfish
2 years ago
> vacuum in the market for an "everything store" that's actually good.
I would like a "what store is everything in" product. Search for something, and it gives you back matching products in stores 5/10/50 miles from you; purchase online, pickup from the store (or pay for an ubereats like delivery). As you build a cart, it attempts to cluster items. You get the convenience of search and online purchase, so that you don't waste time wandering around stores and not finding things, and you get the item in your hand quicker if you're prepared to go get it once purchased.
Big advantage to whoever built it: you don't need to compete with Amazon on logistics. On the other hand, you have a hell of a network effect to overcome, though if you focused on one geography only to start, it could be doable.
Such a thing, if it took off, could reinvigorate physical retail businesses. Google had a half-assed attempt for a while with local shopping, but they never really pushed it that hard...which I think was a missed opportunity.
I think google still does this, but yes it’s probably very half-assed.
I think the real product there would be a universal inventory system for all stores. And small stores like local hardware stores might not have comprehensive inventory, so then you get in to things like inventory scanning robots.
Point being there’s several layers of missing pieces (I believe, I know next to nothing about retail) that make the top layer hard or impossible. Google for example is probably plugging in to APIs for a few large stores like target and Walmart and skipping all the little ones.
I guess another option is a store network that is a franchise model of one company. All the products come from that company but franchise owners decide what they actually stock and carry. So they could be a hardware store or a home goods store etc but it’s all one centralized system underneath. Each store has a standard fulfillment system so you can pick up in store or get things shipped.
Alternatively it would be nice to see an Amazon style store but everything is vetted as decent quality. Problem is it’s just hard to keep up with the flow of new goods from overseas showing up on Amazon and if you’re going to vet items for quality that’s going to add overhead. I guess that’s basically what stores like Target do.