Comment by JeffSnazz
2 years ago
I can't say I've ever used one click purchase or next day delivery, but I'd argue prime is a great example of enshittification, not a positive customer experience. The service is effectively subsidized by the USPS and the customer probably shouldn't pay a dime.
Prime was worth it when it started. The enshittification was Amazon gutting their own golden goose, degrading (and eventually removing) all of the benefits that it originally conveyed.