Comment by deadmutex
1 year ago
Does this also ban generated voices when they self identify as such? IMHO, if someone is not trying to deceive, it should be allowed. E.g. if the call starts out as "this is ai generated voice from xyz, ____". There are likely useful use cases for that.
From the ruling text (emphasis mine): https://s.wsj.net/public/resources/documents/fcc-ai-robocall...
> Consistent with our statements in the AI NOI, we confirm that the TCPA’s restrictions on the use of “artificial or prerecorded voice” encompass current AI technologies that resemble human voices and/or generate call content using a prerecorded voice. Therefore, callers must obtain prior express consent from the called party before making a call that utilizes artificial or prerecorded voice simulated or generated through AI technology.
So that disclosure won't work, unless (IANAL) you have a checkbox in your signup flow that says "Yes, I consent to allowing voices generated by AI call me."
> There are likely useful use cases for that.
A useful use case for the unsolicited caller. I don't believe there is a single useful use case for an unsolicited robocaller for the receiver to begin with, regardless of the voice being human or not.
> I don't believe there is a single useful use case for an unsolicited robocaller for the receiver
So, if I call my vet to make an appointment, is that solicitated or unsolicited?
We are discussing robocalls. I don’t know what you are trying to achieve with a comment like that. It is obviously not in good faith. A call to a business with the express purpose of working with them is exactly why they have a phone number.