Comment by dymk
1 year ago
> Don't accept them until they start talking.
Not professional, not an option for some calls.
> If people can't be bothered to leave a message, then that's their problem.
It's actually my problem if I miss an important call. A message is great, sure, but I still missed the call.
> Not professional, not an option for some calls.
Callers can't (well, shouldn't) expect to be able to reach you immediately by calling you. There's a lot of valid reasons to not answer your phone. You might be driving, you might be in the bathroom, you might be getting lunch in a noisy place, you might be in the middle of a different important conversation, etc.
At which point the caller needs to realize that the "professional" thing to do is leave a message if they want to be called back. (Or try calling again later.) Because there's enough junk calls that expecting people to call back every missed call that didn't leave a message is just unreasonable.
My phone shows a live transcription of the message being left.
If I see that it's an important call, then I can pick up and answer right there mid-voicemail.
That's what I was referring to. They start talking when they leave the voicemail.
This is how we did it for a long time with home answering machines too. Except instead of reading a live transcription, you listened to their live recording, and could interrupt it and answer if you wanted to talk to them. It's not a new idea.
That relies on people leaving a message, which not everybody does.
And not everybody has a phone that'll do this live message transcribing.
And no, everybody who decides to not leave a message isn't "not worth your time" or something.
Then look up the missed number and call them back if you think it might be legitimate?