Comment by ksubedi
1 year ago
Looks like the FCC basically killed outbound AI calling companies like Air.ai, and does not seem to affect inbound companies like ours (https://echo.win)
Interestingly they explicitly mention AI generated voices, does that mean voices generated by traditional TTS engines are fine?
Those voices were already prohibited. This ruling specifically addresses agents "emulating human speech and interacting with consumers as though they were live human callers when generating voice and text messages".
Based on the (alarming) demo on Air.ai's homepage, that sounds like it would be prohibited unless the user consented to be contacted in that manner when providing their phone number.
So looks like the only allowed use cases will be for opt-in notifications and reminders.