Comment by laserbeam
1 year ago
I don't see why AI voices should be completely illegal in calls. Where I live businesses are required to disclose that a call is being recorded. I see no issue if they're also required to disclose that the voice I hear is AI driven.
That being said, robocalls are bs in general. What I'm saying is not an excuse for robocalls.
I don't know left from up in this situation, but I was under the impression outgoing calls are illegal, not inbound calls.
I don't see why it would matter for an end user answering or calling. I mean, the economics matter (a business can have way more AI voices than hired people to answer calls and send calls). But the experience of the human on the other end is probably ok if the human knows for sure it's an AI they are talking to.
I certainly close all those calls and not bother to interact with them regardless. But in terms of legality I would probably be fine with a restriction and not with an outright ban. Unsure.