Comment by marcinzm

> I’ve had technicians at both GCP and Azure debug code and spend hours on developing services.

Almost every time Google pulled in a specialist engineer working on a service/product we had issues with it was very very clear the engineer had no desire to be on that call or to help us. In other words they'd get no benefit from helping us and it was taking away from things that would help their career at Google. Sometimes they didn't even show up to the first call and only did to the second after an escalation up the management chain.