Comment by pavel_lishin

> Discourage private messages and encourage public channels.

I wish my current company did this. It's infuriating. The other day, I asked a question about how to set something up, and a manager linked me to a channel where they'd discussed that very topic - but it was private, and apparently I don't warrant an invite, so instead I have to go bother some other engineers (one of whom is on vacation.)

Private channels should be for sensitive topics (legal, finance, etc) or for "cozy spaces" - a team should have a private channel that feels like their own area, but for things like projects and anything that should be searchable, please keep things public.