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Comment by atlasunshrugged

1 year ago

Let me pitch an idea that I've long been noodling on that I think gen AI finally enables -- automated healthcare patient billing support for individuals. In essence, when you get that bill in the mail, you can fight with the hospital to decrease it, fight with your insurer to cover more of it, or not pay it and fight with a debt collector down the line. Maybe there's an alternative world where an AI agent does this for you, helping you negotiate down your medical bills and in return taking some percentage cut of the savings? There have been businesses like this before but hit some issues with 1) cost of employing humans to fight these bills, 2) customer acquisitions costs, 3) heavy churn/non-recurring customer base which goes along with 2

This is called a robo lawyer, there was an YC startup (whose name I don't remember any more) who tried this and basically had to shut down for obvious reasons.

Companies don't want poor people to have easy access to this stuff.