Comment by fatihpense
2 years ago
I remember this blog post, it was also a chapter in their book Rework https://signalvnoise.com/archives2/dont_scar_on_the_first_cu...
2 years ago
I remember this blog post, it was also a chapter in their book Rework https://signalvnoise.com/archives2/dont_scar_on_the_first_cu...
For posterity: the term is actually "organizational scar tissue" not "institutional scarring".
Surprised you found it despite my butchery!