Comment by SXX

> 1. Yes. We've forgiven lots and lots of bills over the last 9 years and they haven't gone viral

No offence, but this sounds like "trust me bro" billing and it is not good enough. Someone could literally get a heart attack from getting $100,000 bill - this amount of debt can literally ruin someone financially.

> 2. While I've always favored erring towards keeping people's sites up we are currently working on changing the default behavior to never let free sites incur overages

I hope you understand that chance someone who used to pay you $20 / month unlikely want to ever get $10,000 bill. Yeah people might dislike that their website went down due high traffic, but it's not gonna bring this much negative PR as incidents like this. There should be some sanity check at least.