Comment by brnt

Anyone exceeding their plan with a factor of 10 or hell, let's make it a 100, almost certainly didn't anticipate it and thus isn't prepared for the kind of bill that apparently comes with it (or even knows that there would be a bill). On top of that, there currently is no way to state such rules up front! Moverover, according to their own explanation, it was almost certainly not organic traffic!

I wager the vast majority of people in the free tier would gladly cap their traffic at the (generous!) bandwidth offered by Netlify. Even to the majority in paid tiers, 100k bills where there previously was none must be unwanted and unintended.

I mean, we all know dark patterns are a thing...