Comment by doctorpangloss
2 years ago
> Apple will argue that security and/or performance reasons drove their decisions related to browser choice
That's true, but odds are they have a lot of e-mails and a lot of employees who can testify to the browser choice decision being driven by lock-in. The iMessage emails were pretty unambiguous with regards to how it is used in an anti-consumer way. (https://www.theverge.com/2021/4/9/22375128/apple-imessage-an...) Similar stuff will exist for everything they do, because they cannot distort the reality that in 2024 their software kind of sucks, and that their customers only use it because they don't have alternatives and Apple prevents those alternatives from being viable.
Yeah it'll be interesting to see (via discovery) whether Apple has policies like Google's regarding "words not to use".
If a company doesn’t, I’d suspect the competence of their legal dept.
Yes, but I'd also be surprised by a company's employees doing a universally good job abiding by such guidelines.
There’s nothing wrong with having “words not to use.” Companies have to think ahead to some possible lawsuit in ten years where a jury might have a damning interpretation of some minor word choice.
Do such policies trigger adverse inference or some similar concept?
I don’t think those emails are so damning. A company should not be required to write software for its main competitor platform, just to make it easier for people to adopt its main competitor platform.
"the reality that in 2024 their software kind of sucks, and that their customers only use it because they don't have alternative"
That's an extremely hot take. When devices are mostly just slabs of glass and the interface and what is done, is entirely the software, customers are choosing the device based on the Apple software, not in spite of it.
I don't know if I'm the exception, but I also think Apple's software absolutely sucks.
UX is complete and utter trash.
But the M1 and onwards hardware is so good, I put up with it.
Just off the top of my head:
- Never had a $2000+ laptop that couldn't connect with more than 2 monitors without an expensive DisplayLink dock and drivers. And even then, it's janky AF
- Rendering on non-Apple external monitors sucks; night and day difference when I connect a Windows laptop to my Dell monitors
- Terrible with system font scaling
- Inconsistent usage of button sizes in their native dialogs
- Can't tab cycle through minimized windows
- Windowing system sucks compared to Windows
- Whatever is happening here: https://www.youtube.com/watch?v=PnGT041xkGE
- I ship a PWA for one of my apps and by far Safari is the one that has the most issues with updating
> Can't tab cycle through minimized windows
This drives me absolutely NUTS and I thought it was a me problem. Where the hell do things go when they're minimized on macos!!? There's all these questions asking about cmd+tabbing to minimized windows and the answer is to hold option while you hold cmd after selecting the minimized window and then let go of cmd.. but if there's 2 Chrome windows and one is minimized this doesn't work at all.
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> Never had a $2000+ laptop that couldn't connect with more than 2 monitors without an expensive DisplayLink dock and drivers
Hardware limitations that were told at launch.
> Rendering on non-Apple external monitors sucks;
It works fine with my old Dell FHD and my current 4k LG.
> Terrible with system font scaling
Apple does not do system font scaling, it applies scaling to the whole UI, not separate elements.
> Can't tab cycle through minimized windows
Different windows management model. You tab cycle through applications, and you backquote cycle through open windows. Minimized windows go to the dock.
> Windowing system sucks compared to Windows
Again above. Windows sizing is a specific concept in Mac OS interface model and there's rules that you can apply to it. I understand the OS not wanting to interfere much with that.
> I ship a PWA for one of my apps and by far Safari is the one that has the most issues with updating
I've not seen your code so I can't say much. But most people who complain about Safari really want Chrome's non-standard API to exists in Safari too.
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"UX is complete and utter trash" is a bit hyperbolic — you listed a handful of nits that don't affect 99.9% of their users. On the other hand, iOS is undoubtedly more efficient, smoother, and more stable than Android. I have a Pixel phone where the Google camera app crashes about 10% of the time when I tap the shutter button. The cellular connection often gets stuck in a disconnected state, without telling me. The "Always on Display" stopped working entirely. Along the core dimensions where Apple invests their energy, their software can be pretty good.
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> - Can't tab cycle through minimized windows
> - Windowing system sucks compared to Windows
Checkout: https://github.com/lwouis/alt-tab-macos solved most of my pains with it.
I recently purchased a second hand mb air M1. I put Asahi/Fedora/Cinnamon on it and I'm pretty happy so far.
Yeah this stuff usually ends up "I don't like the interface" when you press people. Which is fine. However my macbooks have been perfectly serviceable and still ticking while my former asus and dell laptops died after a few years right before I switched over to mac laptops and one is 7 years old and still ticking with not too bad battery life. That said I find apple has probably overstepped their social contract as a corporation and it's likely time for a little audit
>Yeah this stuff usually ends up "I don't like the interface" when you press people.
In Apple Books, you can't decide which books you want to keep on your device. In iOS Storage, you cannot see the largest pictures/videos (you used to be able to do that, they removed it to make people subscribe to iCloud). The iOS keyboard/autocorrect is so terrible it's almost unusable. You can't even set a vibrating alarm on iPhone without enabling vibration everywhere, come on.
> customers are choosing the device based on the Apple software, not in spite of it.
https://www.wsj.com/articles/why-apples-imessage-is-winning-...
So the basis of the argument is a different coloured bubble for a messaging application?
that is a society issue, not an apple issue, the different messages should be different colours, so you understand the difference.
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It really depends. With MacBooks, for example, many people who buy them these days do so because of things like battery life and quality of the trackpad, while quietly hating on macOS.
I much perfer MacOS over Windows.
Windows is horrible, it's messy, overly cluttered and bloated. MacOS is so much cleaner and nicer, that with nice hardware is why people buy Apple devices, at least that is the same with everyone I know.
I'm in this camp. I find some of the UX to be really, really questionable. The default animations and sounds feel so unbefitting for a machine in a professional context. The stupid notch; when I use a screen recording app, it uses a slot on the right to stop recording once I start using the app but if there are just enough icons, that icon disappears under the notch......
If it weren't for the battery life and speed, I would not use it.
I use apple products because of the software and consider it better then the alternatives.