Comment by lotsofpulp

Yes, a hotel room should be checked regularly, at a minimum of once per week if not more frequently. And that should have always been the case due to pest control, not due to possibility of a crazy shooter.

In any case, I would classify a guest refusing to open the door for a room check as outline in the rental agreement as an emergency (which should simply state once every x days or per management’s discretion).

It could be up to hotel management to go in without police, but I would certainly not give any line level employee an emergency key card to carry around at all times for that scenario. And I would also expect a manager to take on that task themselves.