Comment by hliyan
2 years ago
I call this "quality momentum". A leader can come in, look at whatever "engine" that drives quality, decide it's not essential, remove it entirely, and coast on the momentum of previous quality practices for years before entropy sets in. But by this time, the board and shareholders have already rewarded the leader for "eliminating waste".
You can really get more efficient by cutting fat — until the next winter comes when it is needed. In a simpler society, leaders that proposed something like that once they were at least thrown out of the village. Today they get a golden parachute and are sent off to the next host to bleed dry.
Funny isn't it?
I work in AI, where it's always about the learning signal, and how much that is delayed.
Humans (boards) really also suck at learning if the signal (crashes) is delayed (due to quality momentum)