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Comment by _DeadFred_

7 months ago

It's a stretch to justify paying for search, but I do it. To find out I actually pay for a bunch of stuff I don't care about when search is still a work in progress, naw bro, I'm good. I don't go to a restaurant that has a partial menu to fund a race team. Cool that was your reason for opening the place, you sunk a ton of money into something you think it super cool, but I'm actually here for the food and ignored you don't have fryers yet when I thought that me eating here was supporting them coming, not something else.

You are both right. Freediver laid out the vision, and some users are saying the vision isn't what the paying users are paying for. As someone who ran a business like this, GS is telling Freediver this should probably be something to give extra attention to and consciously decide is it the company the vision or the search product people are paying for?

How is this different from Hershey funding a school for orphans from its profit, or Microsoft funding Internet Explorer with some of the price you paid for Windows (theoretically), or any business that uses income from its stable products to fund new products? The only thing I can think is that you are not actually satisfied with the product (search results for a month) and so in your mind you are funding R&D of the product you would like (better search results for a month). In which case, getting upset is understandable, but assuming my analysis is correct, the mismatch is that you aren't buying for the product they are actually selling.

> It's a stretch to justify paying for search, but I do it.

I think therein lies the problem for many people. If you're already at a stretch to justify paying for search, any deviation from your assumption of the correct decisions from the company will be magnified.

If this if your reaction, you may not know how a bunch of companies work.

  • ...such a weird response given freedivers announcement of "thinking out of the box".

    The vision of a company shouldn't be much of a concern to paying customers of an existing product.