Comment by ksec
7 months ago
I am a little lost here. So correct me.
The Founder of the company decided to pour in his own money worth of millions ( assuming that is true ) into the company. He bootstrapped it.
They were on track to becoming profitable. And now, as the replies shows they are now profitable.
He decided to spend some money to buy everyone a t-shirt as a gift.
And all I see is not thank you but anger and frustrations. Pointing to waste of time as if the product is going downhill or not iterating fast enough. But in fact according to changelog they are doing pretty well.
Spending my own money to say thank you in my own way and all I got was, all these negativity.
I just don't get it.
Kagi is playing against the likes of Google and Microsoft, who have infinite resources. Search is not a fight one can win casually. Every dollar, minute that is wasted on dumb stuff like t-shirts is an opportunity wasted on improving their core product.
Read the article, the author clearly lays out how Kagi is scattering their attention, money and energy on things that do not matter one bit.
He decided to spend some money to buy everyone a t-shirt as a gift.
A gift that nobody asked for, a gift that has zero impact, a gift that took their attention, time and money away from their core product.
Let me repeat - people are complaining because they care, because they want Kagi to succeed. Google search has gotten so bad that people are desperate for an alternative. Instead of taking it as "people are mean to us", perhaps Kagi should take it as "let us listen to our customers, they really do want us to succeed". If you see it from the perspective of a Kagi fan/customer, your opinion might change
I wonder if the t-shirts could be considered 'marketing'?
cause for their guys, search results and things related to search experience is basically everything, some stupid gift like a t-shirts just let people support them think they spend money at somewhere they just dont give a damn, despite kagi is get better now, but this behavior just bother us computer hacker :)