Comment by jjice

Very tangential to the quality of chain restaurants that have decline in quality:

I'm from the US, but on the Canadian border, and Timmy's was the dominant coffee shop growing up. Even if you didn't drink coffee, that was the hang out.

We had a Dunkin that was probably less than 100 meters away from it that had a fire and never reopened. I definitely think it was a ploy for insurance money because they never had _any_ business. Tim Horton's dominated.

Then something happened around 2017 and their coffee became awful (it was never incredible, but it got much worse). Then their prices began to rise significantly. Whenever I go home, I get a cup of Timmy's coffee, but it's never good.

Turns out having nostalgia for a large food company doesn't play well in the long run. I'm sure the same applies to Red Lobster, but those kinds of places become part of your memories growing up and you want them to do well, maybe as a way of preserving those memories. Probably half of my friends and I had their first dates at Tim Horton's growing up. As much as I wish I didn't feel the need to drink their swill a few times a year, there's something that still draws me.