Comment by mehulashah
8 months ago
I’m completely baffled by Google’s “postmortem” myself. Not only is it obviously insufficient to anyone that has operated online services as you point out, but the conclusions are full of hubris. I.e. this was a one time incident, it won’t happen again, we’re very sorry, but we’re awesome and continue to be awesome. This doesn’t seem to help Google Cloud’s face-in-palm moment.
It looks like they could read the SRE book by Google. BTW available for free at https://sre.google/sre-book/table-of-contents/
A bit chaotic (a mix of short essays) and simplistic (assuming one kind of approach or design), but definitely still worth a read. No exaggeration to state it was category defining.