Comment by safety1st
8 months ago
In fairness regarding this particular post, the author admits they were probably violating Cloudflare's ToS, and they knew it.
The folks at CF could have been less obtuse in handling the matter. But at the end of the day this is an online casino breaking ToS and they got spanked.
I believed that too, then I noticed they had a feature for the TOS violation that didn't fundamentally change anything. The only difference was you paid for it. In that way it's not your average TOS violation.
I saw that. Not clear to me that there's anything wrong with that. There's a lower tier with more restrictions. You want to do certain things, you need a custom plan. This is not unusual.
The most unprofessional thing CF did in my view was cutting off the customer's service so abruptly. But we have to bear in mind here we're only seeing one side of the story. And again, online casino, violating ToS, using CF's platform to circumvent blocks that were being placed on their website. Potentially to circumvent laws and so forth. That custom quote they received from CF could be pricing in a lot of things, including legal risk.
There's just a lot we don't know here, this isn't a typical customer and the idea that they got cut off abruptly because they told CF they were shopping around is entirely speculation by the post author.
Yeah, those are fair points. I was just surprised to see "you can't do illegal things without custom pricing." It's an interesting avenue.