Comment by remram

I don't know how those situations work though. The customer is obviously allowed to say whatever they want, but if a Cloudflare employee or CEO disagreed, would they be allowed to provide their own version of the facts? Wouldn't that go against privacy rules in some way, showing the details of someone's account? I would think they would only open themselves up to legal trouble.

As far as I can see, the author was careful to redact their domain from all screenshots.