Comment by Aeolun
10 months ago
It almost sounds like you are excusing them. Asking people to switch to the enterprise plan and bring your own IP is reasonable, but not on a timeline of 24h, and trashing their account when they tell you they are talking to a competitor makes me feel like I should flee Cloudflare services with all haste.
> and trashing their account when they tell you they are talking to a competitor
That is just a story they have made up. They don't know why Cloudflare shut their account down. I reckon the Fastly "reason" is likey a red herring.
It does not really matter, the 24h deadline is incredibly unprofessional. And deleting their account even more so.
I think the lesson here is to be as provider agnostic as possible and have a backup plan in case your current provider decides they don’t like you anymore or they just delete all your data just because they can.