Comment by vel0city
1 year ago
Greyhound's on-time performance in 2021 was 90%, with on-time defined as "no more than one minute early or five minutes late".
I suspect your travel vlogs don't accurately reflect everyone's experiences and shouldn't be used to judge overall reliability or on-time statistics.
https://www.firstgroupplc.com/~/media/Files/F/Firstgroup-Plc...
I could tell you about a 14-hour flight I took between Dallas and Charleston (lots of storms, lots of reroutes, crew timed out, etc.). I could have made that a 14-hour long video for you to watch. Is it indicative of the typical trip between these two cities or just a single example and potentially a massive outlier? Should you assume it normally takes 14 hours to fly that distance in the US and that's a typical experience of a flier?
Personally every time I've taken an inter-city bus its been a smooth trip and pretty much on-time, I can't think of a time I was over 15 minutes late. Every time I've been on a chartered bus it was on-time. Every time I've picked someone up at the bus terminal they were within 5 minutes. That's a little over dozen experiences over the years in total. Admittedly, a bit luckier than average looking at the actual statistics. How many vlogs have you watched? How many times have you actually taken a Greyhound or similar?
Thanks for sharing these numbers. I'm actually baffled to see the on-time performance so high and the passenger injury rate so low. I wonder how these numbers would look if they broke it down into greyhound vs. other operations, and whether cancellations are factored into their on-time performance. I've seen verbal aggression on so many of these buses and stations that I can't square it such a low injury rate. Maybe I've just been a major outlier in my travels.
> I've seen verbal aggression
> a low injury rate
Maybe because verbal aggression isn't recorded as an injury?