Comment by lynndotpy
9 months ago
I've had a very bad experience with Liberty Mutual following a data opt-out from another service. They sent me on a runaround, ending with an email saying to follow "this link" to verify myself. (There was no link, only sketch.) I ended up getting a human on a phone through special means, and they sent me a fixed email with a working link.
I should be hearing back from them in the next 32 days, as this was 13 days ago.
I got a quote from them and immediately initiated a data removal request. It seems like it went through, got a link in the email. Thanks for the reminder that I might need to follow up to make sure they followed through.