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Comment by tinotopia

2 years ago

I asked him for my full archive download in October 2022, and having heard nothing back I wound up paying him another $39 to keep my archive from being deleted while I tried to get his attention.

I didn't get any response until late February 2023, when he sent me a link that produced a 404 error. I complained about that, and about a week later, I got an email from him that asked me whether I'd been able to download that archive he'd sent me the link for "in late January".

I told him, again, that the link he'd sent in February hadn't worked, and that I'd told him that, and in a couple of hours everything was wrapped up satisfactorily.

Had he been able to do that when I'd asked for it five months earlier, I would undoubtedly have a much higher opinion of the man.

Same thing happened to me around that same time.

I've been pretty happy with raindrop.io ever since.

  • Raindrop is the GOAT - I backup my links to a Google Sheet with IFTTT just in case but I LOVE Raindrop. (I use the Pro plan)

Yup also happened to me in 2018. I never received a download link for my archive. My support email was never answered and my archive expired and was deleted.

If Maciej is burnt out then I wonder why he hasn't hired someone to do support for him?