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Comment by j0hnyl

4 months ago

If you google "Zendesk annual revenue" you will find that perhaps many of those 6000 employees are doing something after all.

Big companies are places where you get kudos for only taking two weeks to solve a problem you’ve solved elsewhere in two days. To an extent it’s Little’s Law. The latency requires more “CPUs” to handle the traffic.

  • This is super loud to me RN because some of these "big" companies are case studies in Mythical Man Month's "N channels of communication" as well as weird flashbacks to discussions on costs context switching and schedulers in various CS courses.

    • It's throughput versus responsiveness.

      If you can't get one story through in a week, you start a bunch of them so one finishes every few days.