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Comment by supsep2

4 months ago

HackerOne is an awful company with a terrible product. Not the first time I’ve heard of their triage process or software getting in the way of actual bug bounty.

My only experience with them was when I found a pretty serious security bug and noticed the company in question had a bounty with them. Opened an account on H1, reported the bug, got "not a serious issue", promptly closed the H1 account. If the company is incompetent or relying on an incompetent 3rd party bug bounty service provider, I won't deal with them. I don't need this in my life.

The company did fix the issue a few months later, so there's that.

They all are. Bugcrowd once told me that, "yes, it's not a security issue or even a bug, but we recommend providing small (100€) rewards for non-bugs to keep researchers engaged!"

  • Everything is bad sounds like a defeatist stance. Fact is they are better than triaging everything yourself and also better than outright ignoring all vuln reports.

    It’s an imperfect system I agree - but it’s the best we have