← Back to context

Comment by fweimer

4 months ago

You don't want to too strict technical validations on your helpdesk contact points, though. It's supposed to be reachable when things are broken. So it's not as easy as just reconfiguring incoming mail relays. You might need separate domains for extended validation, or a reliable (!) way to relay authentication results to those mail endpoints that need it. Come to think of it, presenting email validation results to helpdesk staff might be a good idea in general.