Comment by BartjeD

Accountability sinks sounds a lot like the Toyota factory story, where on the contrary, every employee in the factory could pull the 'stop' lever if they thought there was a quality problem. Which of course drastically increased quality and feedback because the process is interrupted and stops.

But I don't think it is quite so black and white in the world. Because the legal system is also a way to give feedback to companies. And it can stop them in their tracks.