Comment by lmm
5 months ago
At this point everyone needs to get in the habit of using small claims court. You can often do it online in a few minutes these days.
Make a good faith effort to get your problem addressed, and record the fact that you've done so to use in your hearing if it gets that far. Then just file the claim. Generally they fold immediately, and this way you incentivize actual customer service in the only language they understand.
>At this point everyone needs to get in the habit of using small claims court. You can often do it online in a few minutes these days.
what country is this "small claims court" in? And are you sure this country's small claims works the way your country does?
Not every state allows you to file small claims against people outside the state, FYI.
What claim would there have to be to file on the scenario outlined?
Ah, I meant that post to be a reply to the ticket machine eating the 50 euro note.
Thank you for clarifying!
I do agree but also feel if people did this en masse, that system would get a rate limiter. After 2 claims per year you would be barred for being "vexatious"
Being realistic, if you have these sorts of issues more than twice a year there's probably something wrong and you should fix that. Everyone has a few of those stories, but the only people who consistently have them are likely looking for trouble and picking fights.
And that's exactly the line and slander they would use when they bring in new legislation to stop "abuse" of the system. You've proven my point
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Only if the claims are illegitimate.