Comment by clktmr
5 months ago
I can provide another POV to that story. We checked in as a family of four, and we're assigned seats in four different rows, with a two and a four year old. Only when entering the plane we had the possibility address this to a human and we were assigned new seats.
So this might be the reason you had to change seats.
they claimed they had to change planes though i had selected that seat when booking the flight, and there were no humans available to address such issues