Comment by ilumanty
5 months ago
The experience is quite similar with DHL when you have a non-standard question. The chatbot is utterly useless and there is no way to contact a human being if you're not a business customer.
5 months ago
The experience is quite similar with DHL when you have a non-standard question. The chatbot is utterly useless and there is no way to contact a human being if you're not a business customer.
There is a way, but it is difficult. Most companies don't want you to call. Operators cost a ton of money. And what choice do you have really? Choose a different parcel service? All others are worse.