Comment by ryandrake
1 year ago
> I mean, if by "customers" you mean "the important people at your company".
I think that's exactly OP's (and TFA's) point: If you're working in most medium sized to large sized companies, just look at your org chart. Your manager, their manager, their manager's manager, and so on up to the CEO: Those are your customers. They are the ones that decide your comp, they are the ones that set your priorities and goals, they are the ones who are ultimately accountable when you fail or succeed. Your job is to deliver what they want. It's definitely a hard pill to swallow if you still have that idealistic view that you're working for end users.
You're not wrong. I think the issue people have with the post is that it disguises, to exaggerate a little, bootlicking with shipping. The recommendations are good for the reasons you mentioned, but job security or compensation maximisation are not the same as "how to ship things". If that happens to be the thing you do, it's a means to an end (to demonstrate you do your job well) but that's not the goal of shipping things by itself
But then, definition discrepancies are the origin of at least half the disagreements