I am not sure any of those are really the true value. The driver imo is swapping a chat bubble with an audio call. It reduces friction a customer may have picking up their phone and dialing a number and also since the customer can see you are online and ready to chat, they know they will be able to instantly get in touch with someone. Thats the smart and valuable piece.
I am not sure any of those are really the true value. The driver imo is swapping a chat bubble with an audio call. It reduces friction a customer may have picking up their phone and dialing a number and also since the customer can see you are online and ready to chat, they know they will be able to instantly get in touch with someone. Thats the smart and valuable piece.