Comment by bredren

It is fair to describe the pains of not getting analysis on mortgage loan estimates, but what I think folks are looking for is some kind of authentic answer to the problem posed.

For example, you could advise the person uploading to remove PII prior to the upload, and link to pdf editing tools that allow them to do that.

You could say that not including PII like full name(s) found on just about every loan estimate does not take away from the value of the tool.

Another thing that could be done is to provide clear means for removing any data uploaded, or opt-out pre-upload of any data being used for training.

For example by creating an account first.

Providing some skin in the game such as putting the removal behavior in the terms of service and a personal guarantee to do everything to ensure sensitivity to privacy of this information will be handled carefully staking your reputation, probably would help.