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Comment by swatcoder

7 days ago

FYI, this reads as a very aggressive response to someone raising legitimate privacy concerns and doesn't engender the trust you very likely deserve.

Rather than talking up the value of the tool as superceding the concerns, a more constructive approach might acknowledge the concerns and emphasize how you already do minimize risk or commitments you're willing to make towards doing so.

Being dismissive doesn't help worried or skeptical people feel more secure, and worried and skeptical people make perfectly good users too.

Interesting. I didn't read it as aggressive, and certainly not "very" aggressive. I read it as polite and perhaps mildly defensive. What about the response suggests aggression to you?