Comment by fragmede
7 days ago
https://news.ycombinator.com/item?id=42150219 was highly constructive. It was direct and actionable.
kojeovo's original comment was less so. When you build a product, you're going to get random, in-actionable comments from people who just like to complain. Separating the signal from noise is difficult, and while there is a underlying concern about privacy, not giving anything actionable moves it towards to the noise side of the spectrum.
It was not my intent to be highly constructive with my initial comment but if you read between the lines it's around how the landing page copy made me feel. Quick copy change could alleviate that. When the user's primary action in the app is uploading a private document then it may be good to have more than a quick sentence on privacy. Definitely something to split test.
Absolutely agree.
Neither are "haters", though. And, speaking on quality of feedback, "ignore the haters" seems fairly low.
Yea, "ignore the haters" is terrible advice. It basically means "stay in a bubble where the only feedback you listen to is positive".
I won't even get into how ridiculous it is to consider anyone who disagrees with you a "hater."