Comment by chefandy

The approach works better with dedicated technical writers. It makes sense to have distinct user-focused goals for documents before they’re written, and then just dig into the necessary parts of the software enough to make that happen as needed. When it’s developers doing the docs, they’re approaching it from the other end. They’ve got a chunk of code they need to cover, and reasoning about user needs is pretty difficult from that vantage point. Picking an approach vector when you don’t know the airport.