Comment by richardw

I think AI blurs it more than ever, as it becomes easier to use. A chat makes any rando a superhero in the right context, if others don’t know it.

Eg a 90 year old in a care home. You learn the ins and outs of any service, you’re the local expert. You don’t even need Excel, just a phone. Very many people who have never heard of deep learning have built chatbots for small retail shops. Drag in a few FAQ docs to the context store and click “go”.