My company is doing some similar crap. Half a year wasted on some bullshit AI thing that half the engineers were questioning from the start. Usage numbers are in the low 10%-20% range and are dropping despite massive push from marketing and onboarding teams.
The solution is to of course push even more AI stuff. The actual quote one of the C-level used was "Users don't understand the power of AI yet!" and I could barely hold in my laugh when I heard it.
I've been feeling like the world has lost their fucking minds with the AI push. I know that VC/investors play a big role in it, but I've never seen anything quite like it. The AI toothbrush [1] really took the cake for me for peak of absurdity, I wonder what these geniuses will come up with next...
Same story at my employer last year and this year. Leadership very clearly stated their goal is to increase AI engagement. Solving actual user issues? Not mentioned once. At least the shareholders are happy, right?
When it's baked into the default price, more sales can be attributed to it (whether it's true or not), and more users will have used it (they're effectively paying for it, they'll at least try once)
On paper it will look good, as long as a trend of users vocally bailing out of Workspace doesn't happen. And given the enterprise nature of it, I don't see that happening.
My company is doing some similar crap. Half a year wasted on some bullshit AI thing that half the engineers were questioning from the start. Usage numbers are in the low 10%-20% range and are dropping despite massive push from marketing and onboarding teams.
The solution is to of course push even more AI stuff. The actual quote one of the C-level used was "Users don't understand the power of AI yet!" and I could barely hold in my laugh when I heard it.
I've been feeling like the world has lost their fucking minds with the AI push. I know that VC/investors play a big role in it, but I've never seen anything quite like it. The AI toothbrush [1] really took the cake for me for peak of absurdity, I wonder what these geniuses will come up with next...
[1] https://www.oralb.co.uk/en-gb/product-collections/genius-x
Same story at my employer last year and this year. Leadership very clearly stated their goal is to increase AI engagement. Solving actual user issues? Not mentioned once. At least the shareholders are happy, right?
Ah it's new tech, they just need to get used to it until they can't do without!
I do wonder if these kind of price cuts (see also Microsoft) will finally stop the demands from investors that everything be AI.
When it's baked into the default price, more sales can be attributed to it (whether it's true or not), and more users will have used it (they're effectively paying for it, they'll at least try once)
On paper it will look good, as long as a trend of users vocally bailing out of Workspace doesn't happen. And given the enterprise nature of it, I don't see that happening.