Comment by tonymet

He's really talking about aesthetics (the philosophy of beauty) and how we lost the ability do admire beautiful things. The only means we have to assess & debate merit are quantitative (and lossy) so the grotesque dominates.

There are a couple exceptions about apathetic doctors and degrading community, but most of his examples are complicated and ugly things (McDonalds app, the bike ramp, dog mess , etc)