Comment by aaron695
2 days ago
McDonald's touch-screen were only profitable because users ordered more. Possibly Covid and processes to get costs down have changed this, but not to begin.
I feel like your comment falls under "Nobody cares"
I love the touch screens and having the time to order what I want. I used to rush my order at the checkout and never got exactly what I wanted.
If you did a start-up 'ethical ordering' you'd care, made money, and probably forced McDonalds to change it's touch screens. In South Korea it asks the user are you sure, here's the extra kJ, when it does an upsell.
I was working so hard to change the internal culture for this.
I did not succeed.
It's ran by business people who want to make money. Not by philosophers.
Same here.
Also, TFA sounds like something I could've written.
Anyway, besides other anecdata, I don't have anything to add.
But I wanted to thank you, azeirah, that at least you tried
I left impressions where it matters. The young engineering talent is not interested in working there.
> In South Korea it asks the user are you sure, here's the extra kJ, when it does an upsell.
Really? I guess I've just never taken up such an upsell, but I'll try to remember it next time I go just to see the UI. Barely ever go there now that ironically Lotteria has more veggie burger options here (1) than McDonalds (0), and their chicken burgers are imo worse than KFC's.