Comment by lmm
3 days ago
Japan has processes for everything, and people care about following the process properly, and are empowered to follow the process properly (indeed that's the only thing they're empowered to do).
High trust and good equilibria might be part of it as well. If your superior cares and does things properly then you can care and do things properly and you'll get proper results. If your superior is burnt out and doing the minimum, but you care and want to do things properly, you'll get burnt out, and a few years down the line you'll be that superior doing the minimum.
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