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Comment by bruce511

3 days ago

It's exactly harder but when customers prioritize price above everything it's hard to succeed if you offer better, but charge more.

The hard truth is that American consumers care only about price, and so businesses optimize for that (or go under). Which means they lean into other sources of revenue, or ways to reduce costs.

Elsewhere people care about value more than price, and are willing to spend more to get more. Restaurants post the real price (including service) because that's what it costs.

Ryanair exists to fill the need for those who want low price above all else. KLM exists for those who want a better experience and are prepared to pay more.

Do you think it is possible for a society to switch from emphasizing price to emphasizing value? If so, how do you think such a change would take place?

  • It's really hard for cultures to change. Outside of a major event (WW2 scale event) its likely to take multiple generations.

    It can happen locally. Farmers markets are a thing. Supporting local owner-run, not chain, restaurants is a thing.

    But in big cities, or nationally? Probably not in pur lifetime.

    But it doesn't really matter what others do. It starts with what you do, for yourself. Look around, find small-scale suppliers. Support local producers where you can, and so on. The quality is usually better.

    • The problem is that the number of suppliers seems to be constantly going down. Chains are taking over public spaces, successful smaller companies get bought out, and the successful independent ones eventually get a new CEO who is incentivized to maximize profits (see e.g., Chipotle hiring Taco Bell's CEO.)

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