Comment by codegeek
2 days ago
You seem to be doing this in good faith but honestly, there is no difference between 'Discovery Call" and a "Sales Call". The point is that the customer has to speak with someone first. I do think it is required for enterprise deals but the premise of your post seems to say otherwise.
There absolutely is a difference between one 15-minute call to see faces vs a pipeline of ten 30- to 60-minute calls discussing requirements, compliance, pricing, billing, onboarding, implementation, and support over the course of 6 months.
Sales calls usually start with a discovery call then move to those later stages in the pipeline though, so you're just calling a sales call by another name.
I think this is being quite pedantic, especially if you've done enterprise sales before.
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The call offered here is optional isn't it? You can engage entirely over email for enterprise deals.
Yeah, I was annoyed at this too but I think they're differentiating it by having the price already set, and it's just a way for Companies to do the intro dance if they want to. I know my immediate decision-makers at my company wouldn't use a vendor if there was no call.