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Comment by giancarlostoro

1 day ago

Going to add the most important thing: It is perfectly fine to end calls early if it feels like it has phased itself out. Don't be afraid to do so! Everyone on the call is costing someone else a lot of income. This goes for internal or external calls.

Yes, seriously. When a sales call is scheduled 30 minutes but 5 minutes in we have a conclusion, you get a lot of good will points from me if you thank me for my time, ask me if there's any other questions I have, and then conclude the call. You can even make this explicit with a quip like, "I'll give everybody 20 minutes back!" then it's clear you are being courteous with our time.

  • Some people dont know when to end calls early and everyone else is too polite to tell them to end it. I had a manager who made it a point to suggest to end a call early. I try not to force calls to end early unless I know everyone on the call. I notice when its all devs its really easy to suggest ending early vs when non devs are on a call unless a dev manager does it.