Comment by kijin

A small-scale contractor doesn't have a price list, but a real estate developer who builds an entire subdivision at a time definitely has a price list. There might be taxes and fees on top of that, but everyone expects that anyway. At least the base product should have a clear price tag.

If I can tell in advance whether your SaaS product costs $10/seat/mo or $100/seat/mo, I'll probably feel more comfortable asking whether the custom integration work will cost $50k or $100k.