Comment by danpalmer

Yeah, I'm a little biased here as I now work at Google, but I joined in part due the positive experience we had migrating from bare metal to Google Cloud.

We went through two rounds of migration. First placing our data warehouse, where BigQuery was just so far past Redshift it was almost a joke. Then we wanted to move to a cloud provider with good container orchestration and GKE was obviously better than AKS and all of Amazon's proprietary orchestrators. It was pretty good.

Customer support varied between excellent and ~fine. Amazon customer support throughout that time (we had a few small bits on Amazon) was fine, but less enthusiastic about winning our business.

Not long after a friend of mine reported a security incident to AWS, something that looked like Amazon privileged access to their data, and it took months to get a response from them, and it was never an adequate explanation for what looked in all ways like a hack.