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Comment by Eridrus

11 days ago

HN is just such an anomaly that taking people's individual preferences here to heart is a bad strategy.

We do email only deals, we do LinkedIn message only deals and we have a self-serve funnel.

The most important deals that make up the vast majority of our revenue took lots of meetings, pilots, review meetings, etc, because those deals are in the 6/7 figure range.

> We do email only deals, we do LinkedIn message only deals and we have a self-serve funnel.

That's awesome. And, I think that's what a lot of people here are talking about: options.

If your customers largely wants sales calls and sales engineers, that's great. But don't ignore the (smaller) population that does prefer no-calls.